Frequently Asked Questions

Within the Netherlands we deliver within 2 (working) days.

Sorry, we don’t want that! We are happy to discuss your options with you. Please feel free to contact us via support@casual-minds.com (within 5 working days after you received your order).

As soon as the package has been received by our carrier, you will receive a track and trace code by email!

After we have received your return, we will refund your money within 5 working days or settle the return amount on your Postpay invoice.